Updater stuck in relaunching screen


#1

Just tried to update our touch screen Kano. The update downloaded and we clicked install but now it’s been stuck on the “updater updated! Relaunching…” screen for 10+ minutes. The mouse is still spinning and the logo is moving so it’s not frozen per se but how long do I wait?! What do I do?? Thanks!!


#2

Hi @Kariann,

Did the updater complete successfully?

The Raspberry Pi 3 is not as powerful as the Windows/Mac machines you may be used to, so updates can take a while!

Thanks

Chris


#3

my update sat on 40% for a good 10-15 mins, then it completed successfully.