Updater stuck in relaunching screen


Just tried to update our touch screen Kano. The update downloaded and we clicked install but now it’s been stuck on the “updater updated! Relaunching…” screen for 10+ minutes. The mouse is still spinning and the logo is moving so it’s not frozen per se but how long do I wait?! What do I do?? Thanks!!


Hi @Kariann,

Did the updater complete successfully?

The Raspberry Pi 3 is not as powerful as the Windows/Mac machines you may be used to, so updates can take a while!




my update sat on 40% for a good 10-15 mins, then it completed successfully.