Trouble making account

My son got the Harry Potter wand coding kit. Upon downloading the app we can’t get past setting up an account. When it asks for parents email address and I enter it and select Europe as the region the page just clears and you have to enter the info in again. Any idea why this would be?

Having same issues. Where you able to get this corrected?

No I still haven’t got it fixed and we haven’t been able to play with the wand. Very disappointing! Have tried everything I can think of

I actually found this in there help section and this helped us.

Thank you that helped us too :grinning_face_with_smiling_eyes: