Pair USB Controller to a new Keyboard



I bought the computer for my child a while back but she recently broke the keyboard it came with. I just bought a replacement from eBay but didn’t notice it came without the USB controller. I still have my one. Is it possible to un-pair the damaged keyboard and re-pair it to the new one?



Hi @crazzyfool,

The keyboard and the dongle that comes with it are paired to the same frequency… so you really need a matched pair of keyboard and dongle.

If you get in touch with our care team through, they might be able to hook you up with a keyboard. :slight_smile: