I purchased a Kano Pixel Kit a couple of days ago. I was able to assemble my Pixel Kit following the instructions and it appears that both of the preset modes on the dial work A-OK.
I installed the Kano App on my Windows 10 PC, and was able to connect my Pixel to my wireless network. I left it connected via USB and decided to try out the “Weather Station” Challenge that was offered. I was able to complete the challenge OK, but I noted that the Weather “Part” showed as “Weather (data offline)” in the right hand pane of the creator. I thought perhaps this might have been a wifi issue or maybe even the service just being temporarily unavailable. I didn’t think much of this at the time; my Pixel Kit was displaying what I was seeing in the creator so I thought it was OK.
I “Saved” (more like “Shared”?) my project and went back to the main page of the Kano App… I clicked on “My Creations” and I am unable to view any of saved creations. All I get is a message that says:
“Add to your kit - When you complete a challenge or save a creation, you will see it below… …”
But there’s nothing at all. My creations are not saving. This applies to creations AND animations!
When I click on the 1, 2, 3 numbers to add an animation… same story; there isn’t anything that I can add.
Furthermore, I am unable to interact with my Pixel Kit wirelessly. I do get a green wireless icon showing in the main page of the Kano app… but this is seemingly meaningless?
Lastly, if I restart the Kano app, or sometimes when I am navigating back to the main page, the Kano App will freeze and I will have to close the windows and re-launch the app. It will ask me for my name and I basically have to start over again (other than it remembering my Pixel Kit).
I’ve tried all of the above actions on three separate Windows 10 PCs and I have the same issues every single time. Is there something wrong with my Pixel Kit itself? Or is this just a software issue? I have seen similar posts on the forums here… but no solutions. I have opened a support ticket, but it has been a couple of days, so I opted to try here as well.