Kano computer kit touch: Charger Extremely over Heating

I have two Kano computer kit touch, when we plug-in the wall, within 10 minutes the Power Plug, Micro Power Cable & Power Cable all get extremely hot without being used.!

Any idea?

Thanks

Hey @ITPro,

That doesn’t sound right - can you please submit a ticket to our care team and they’ll troubleshoot/resolve?

Thanks!

Chris