Harry Potter Coding Wand connection issue

Hello all,

Recently purchased the “Harry Potter Coding Wand” my daughter and I used it for several days when suddenly it refuses to connect. I changed the batteries, checked the Bluetooth connection on the computer, and reset the computer still no luck.

On the wand, only the base LED is lit and I can’t get it to flash? The 2nd LED does not light at all. This leads me to believe that the issue is in the wand… Any advice?