Compatibilty issues- with Andriod PIE 9.0 tablet Blue tooth 4.0

Hi There,

I have just purchased and recieved;

10’’ Tablet Android 9.0 Pie OS GOODTEL G3 Tablets with Quad-Core 4GB RAM 64GB ROM, Dual Cameras ( 5MP + 8MP ) | Wi-Fi | HD IPS Display | Type-C | Bluetooth 4.0 | to give as a gift along with the Kano Harry Potter Coding Kit. Tried to download the app and getting device incompatibility message.

Please advise.

Thank you, Luci